In an era of rapidly proliferating social media platforms, brands are reevaluating their digital presence. The increasing complexities of social media management, alongside concerns over reputation risk and user abuse, are driving some brands away from constant expansion. Prominent companies like Lush Cosmetics, wary of platform volatility and dissatisfied with the algorithms governing user interactions, have even opted out of social media entirely. Yet, with the launch of new apps like Threads, brands are faced with the dilemma of joining new platforms or preserving resources.
- The continuous emergence of new social media platforms like Threads, following Twitter, Mastodon, and Bluesky, has left brands in a dilemma over where to devote their time and attention.
- While social media is seen as an important brand-building tool and avenue for meeting consumers, companies are becoming more selective in choosing their platforms due to concerns over reputation risk and user abuse.
- Lush Cosmetics is a notable example of a brand that has largely withdrawn from social media due to dissatisfaction with ever-changing algorithms and concerns about the negative impacts of social media on young people.
- Despite the opportunity to reach large audiences on new platforms, many brands are cautious about the potential risks and the volatility of the platforms. Meta’s Threads, for example, has quickly garnered over 100 million users but brands may hesitate due to Meta’s past record of launching apps that don’t necessarily succeed in the long term.
- Some experts believe more brands may pull back from social media if they feel the risks outweigh the rewards, despite the pressure to establish a presence on new platforms.