Delta Air Lines announced that it would offer $30,000 to each passenger aboard Delta Flight 4819, which crashed and overturned while attempting to land at Toronto Pearson International Airport earlier this week.
The crash, which left 76 passengers and four crew members hanging upside down in the overturned aircraft, resulted in no fatalities, though more than 20 people were hospitalized.
For those wondering how the Delta plane crash in Toronto took place, here’s a new video of exactly what happened. pic.twitter.com/eSGvxcMSr6
— Brian Krassenstein (@krassenstein) February 18, 2025
In new video — obtained exclusively by ABC News — passengers can be seen hanging upside down in the cabin, being held into their seats dangling only by their seatbelts. https://t.co/MSiYTFNGGW pic.twitter.com/6rJnAW6wY0
— ABC 7 Chicago (@ABC7Chicago) February 18, 2025
Delta Care Team representatives are informing customers that the offer “has no strings attached and does not affect rights,” according to a Delta spokesperson.
Under international aviation treaties, airlines are required to provide advance payments to cover passengers’ immediate needs in the aftermath of a crash. This practice is consistent with previous incidents, such as Asiana Airlines’ 2013 crash in San Francisco, where survivors were offered $10,000 each, and Alaska Airlines’ 2024 cabin panel failure, where affected passengers received $1,500 and full refunds.
As of Thursday, Delta reported that all of the injured passengers had been discharged from the hospital.
As investigators work to determine the cause of Delta Flight 4819’s crash, the airport’s president and CEO highlighted the “extreme conditions” in the days leading up to the incident.
Toronto Pearson President and CEO Deborah Flint stated that from Thursday to Sunday, the airport experienced “extreme conditions” due to two separate storms.
“On Thursday and Sunday, we got more than 20 inches, 50 centimeters of accumulated snow. That is actually not typical. In fact, [there is] more snow within that time window than we received in all of last winter,” Flint said at a news conference. “There were many delays and cancellations across this part of Canada and the U.S. Northeast during this time, creating numerous flight delays and backlogs.”
“Monday was a clear day, though, and it was an operational recovery day for Toronto Pearson,” Flint added.
Flint cautioned against speculation and declined to comment further on the condition of the runway.
The Transportation Safety Board of Canada is leading the ongoing investigation on the plane crash, with support from the U.S. National Transportation Safety Board, according to officials.