The adoption of AI in business can either create or eliminate jobs, depending on how companies strategize and adapt their workforces, according to Raffaella Sadun of Harvard Business School. In an interview with HBR, Sadun emphasized that leaders must integrate AI technologies with a broader corporate vision and focus on reskilling employees to take advantage of AI’s potential. She noted that the external sourcing of tech talent is becoming increasingly difficult and costly, making internal re-skilling a more viable option.
- The impact of AI on businesses depends on how well leaders can integrate new technologies into their broader corporate strategies and employee growth plans.
- Companies can either eliminate jobs by replacing their workforce with technology or create new opportunities by rethinking their workflows and organizational processes.
- The sourcing of external tech talent is becoming less practical due to tight labor markets and the need for specialized knowledge of a company’s unique workflow.
- Reskilling and upskilling internal talent are becoming increasingly crucial for firms to adapt to the age of AI.
- There is still uncertainty about the best use cases for AI, but leaders should focus on augmenting their decision-making processes with AI while maintaining a balance of technical and social skills in management.