Communication is crucial for the success of any business, project, or initiative, but it is especially challenging in the field of cybersecurity.
The technical language and mentality of cybersecurity professionals can lead to a disconnect with business stakeholders. To overcome communication barriers, leaders must encourage their cybersecurity teams to adopt healthy communication practices. This includes using simple, concise language, focusing on listening and understanding, repositioning communication objectives, fostering self-awareness, and building a culture that thrives on communication. When communication between cybersecurity and business improves, the outcomes can include increased teamwork, business-centered discussions, learning from past incidents, and innovation. Implementing these changes is an ongoing effort, but it is essential to being a world-class cybersecurity team and instilling confidence in both the business and technical sides.