Psychological safety is highly delicate: it takes time to build and seconds to destroy. It is developed via daily, recurring instances of being acknowledged, not being penalized, and not being discriminated upon. According to Zach Mercurio, psychological safety is the idea that speaking out with thoughts, concerns, worries, or blunders will not result in punishment or humiliation. When a team has psychological safety, it enhances organizational learning, creativity, and meaning by allowing people to freely contribute their thoughts and actions to a common goal.
The Crossroads of Special Operations