3 Reasons empathy is good for business | Entrepreneur

It is crucial for business leaders to be empathetic not only for their customers but also for the people who are behind the success of the company. Showing empathy starts with active listening and we can exemplify this culture if we become a good example first. It is when we understand what problems they need to manage and when teams need extra support. It establishes a strengthened relationship because they finally know someone on the other side who understands what they are going through or thinking.

Source: https://www.entrepreneur.com/article/355491?utm_source=Feedly&utm_medium=related&utm_campaign=syndication