Imagine if the owner of the local bookstore hid books from various authors or publishers. They’re on the shelf, sure, but misfiled, or hidden behind other books. Most of us would find this offensive, and I for one like the freedom I have (for now) to choose a new store, one that connects me to what I need.
The airline tickets I purchased last week are missing. Oh, here they are, in my spam folder. Gmail blames an algorithm, as if it wrote itself.