The chairwoman of the Senate Budget Committee wants military officials to consider dumping a defense contractor responsible for moving troops’ personal vehicles to and from overseas bases when they move on reassignment orders, citing significant delays and problems with the process.
In a letter to the chief of U.S. Transportation Command, Sen. Patty Murray, D-Wash., said she is dismayed by reports of the “ongoing failure” of International Auto Logistics. According to information provided to senators, IAL made on-time deliveries for only 20 percent of vehicles earlier this summer, well below the 98 percent on-time mandate of their contract.
“I fully expect the Department of Defense to make every effort to expedite the return of the cars that families have been without for months,” Murray wrote. “Further, I expect IAL’s poor performance thus far will be fully considered when you determine whether or not to renew their contract, or to terminate the current contract.”
Complaints about vehicle delivery delays have mounted since IAL took over the shipping contract in May. TRANSCOM officials have called the contractor’s early performance “completely unacceptable” but also have reported progress in recent months.
But lawmakers have raised concerns about lingering problems with the process, and costs borne by troops waiting for vehicles to arrive.
Murray, who also serves as chairwoman of the Senate Appropriations Committee’s transportation panel, said she continues to hear complaints from constituents affected by the delays, including one military family who has been waiting for their car to arrive for more than four months.